Compliance
Briesa keeps every trust record, policy sign-off and staff licence that a NSW Licensee in Charge is personally liable for — audit-ready, every day. Built to the Property and Stock Agents Act 2002 and the 2024 Supervision Guidelines.
Two trust accounts
Sales and rentals, separate ledgers with separate reconciliations, as the rules require. The month closes on sign-off and the figures stop moving.
The sign-offs the Guidelines demand
The 2024 Supervision Guidelines make you personally verify every assistant agent’s logbook. Briesa keeps the record of each sign-off, with your name and the date on it.
Registers that fill themselves
The registers are views over entries made while the work was happening, each against its property and its engagement.
A log with no off switch
Every write leaves an entry: who, what, when, and the previous value. There is no mode in which it is off.
Philosophy and approach
Compliance in Briesa is not a module you visit. The registers fill from the work, the accreditations sit in front of the signature, and the audit log is written by every save. That is the whole design: if compliance is somewhere you go, it is somewhere you forget to go.
It starts with the property. Every other system files the work under the transaction; Briesa files the transaction under the property, because the audit trail an inspector wants is per property. Open an address and the trust movements, the documents and the register entries are all there.
The stakes are personal. NSW Fair Trading ran 2,200+ unannounced inspections in 2024–25 and issued $1.58 million in fines, and its public register lists fines, suspensions and cancellations by name. The log is the paper trail that proves the conduct was lawful.
So compliance is never an upgrade. The registers, both trust accounts and the audit log are on the smallest plan, because a smaller agency does not have smaller obligations.
What Briesa keeps
Trust accounting
Every receipt names the amount, the party it is held for, the property it is against and the engagement it belongs to. Receipts are numbered in sequence and not editable afterwards; money leaves against an authority; the reconciliation is a position held every day, signed at month end and locked once signed.
Supervision and accreditations
The supervision plan is a record of its own rather than one policy among many, and every sign-off carries the licensee’s name and the date. Accreditations decide who may sign: an agency agreement, a management agreement or a trust authorisation is refused, not flagged, when the licence class is missing or expired, and the alerts watch every expiry before it arrives.
The registers
Complaints, risks, keys, material facts, beneficial interests, referrals and privacy, each entry naming its property and its engagement and who made it. An entry is never deleted; a correction is a further entry. The register the auditor wants and the list on the property file are the same entries.
AML and identity checks
AML/CTF Tranche 2 went live on 1 July 2026. An identity check is recorded against the party and the engagement — what was checked, by whom and when — and surfaces as an obligation on the file before you act. Checks are verified by hand for now; verification through a provider waits for the integrations, and AML is its own phase on the roadmap.
The audit log
Nothing is backdated, because the entry’s time is the server’s. Nothing is silently changed, because a correction is an entry with the original still readable. Nothing is hard-deleted. Owner, Admin and Auditor read the whole log; everyone reads the Activity tab of a record they can open.
The audit pack
One export for the period the auditor names: every reconciliation, both ledgers, the exceptions and the audit trail. Or give the auditor the read-only Auditor level, which sees everything live and changes nothing.