Privacy Policy

We may disclose personal information to trusted service providers who help us run the Service — including cloud hosting, payment processing, email delivery and analytics — under contracts that require them to protect your information and use it only for the services they provide to us. We may also disclose information where required or authorised by law. We do not disclose your information for unrelated purposes without your consent.

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps include encryption in transit, access controls, network protections and regular review of our security practices. Personal information is hosted with reputable cloud providers and may be stored on servers located in Australia or overseas. Where information is held or accessed overseas, we take reasonable steps to ensure it is handled consistently with the APPs.

We retain personal information only for as long as it is needed for the purposes described in this policy or as required by law, after which we take reasonable steps to destroy or de-identify it.

Our handling of personal information is governed by the thirteen Australian Privacy Principles, which cover, among other things: the open and transparent management of personal information (APP 1); anonymity and pseudonymity (APP 2); the collection of solicited personal information (APPs 3–5); use and disclosure (APP 6); direct marketing (APP 7); cross-border disclosure (APP 8); the quality and security of personal information (APPs 10–11); and your rights to access and correct your information (APPs 12–13).