Community

Nobody works outthe Act alone

A two-storey townhouse at dusk, its entry litCranes over a building site beside a glass tower

Every licensee solving trust reconciliation, material facts and the complaints register is solving them again from scratch, at the kitchen table, on a Sunday. This is where that stops being a solo job — the meets, the templates and the people who have already been through an audit.

Gatherings

Where licensees meet, on a call or in a room. None of them need a subscription.

5 of 5
Sydney · Newcastle · Wollongong

Local meets

Informal meet-ups for the people who hold the licence — Sydney, Newcastle and Wollongong, with the Central Coast next.

Ask about the next one

On the calendar

Nothing with a date is on the calendar yet. The monthly call is the first Tuesday of every month; for the next local meet, ask us.

Ask us

The monthly call

A half-hour session on the first Tuesday of the month: one obligation, one licensee walking through how they handle it, questions until they stop.

When
First Tuesday
Length
Half an hour
Topic
One obligation
Led by
One licensee
Cost
No subscription
Ask to join
MTWTFSS

FAQ

  • Do I need a Briesa subscription to take part?

    No. None of the ways in need one — the LinkedIn page, the monthly call, the local meets and the notes from the build are open to anyone.

  • What happens on the monthly call?

    One obligation, and one licensee walking through how they handle it. Then questions, until they stop. It runs for half an hour on the first Tuesday of the month.

  • Where are the local meets?

    Sydney, Newcastle and Wollongong, with the Central Coast next. They are informal, and they are for the people who hold the licence.

  • Is the template library free?

    Yes, on any plan. Agency agreements, disclosure notices, condition reports and the register templates, kept current with the Act and free to adapt.

  • What if the template I need is not there?

    Tell us. The requests that come up twice get written and shared with everyone.

  • Do cadets pay?

    No. Cadets and the RTOs training them use Briesa at no cost.

Where licensees talk

Four ways in. None of them need a subscription.

Start here

The back office

Our LinkedIn page, where the questions actually get asked and answered — material fact wording, what an auditor wanted last month, how another office runs its rent roll.

Go there

What we share

Written once, kept current, free to take — including on the smallest plan.

  • Template library

    Agency agreements, disclosure notices, condition reports and the register templates, kept current with the Act and free to adapt on any plan.

    Open
  • A working system to poke at

    The tour, loaded with a real-shaped agency — open it, break it, see how another office has it set up.

    Open
  • Ask for a template

    If the library is missing the one you need, tell us — the requests that come up twice get written and shared with everyone.

    Open

From the office

What people tell us once the spreadsheet is gone: composite voices, in their words and not their names.

Office
  • We were rebuilding the same complaints register every audit. Now the entry goes on the property when it happens, and the register is just a view of what we already did.
    Licensee in chargeBoutique agency · Inner West
  • The auditor asked for three years of reconciliations. It took me a fortnight last time. This time it took one export.
    Trust accountantMulti-office group · Sydney
  • I am a one-person agency. I do not have an admin team — I have a car. This is the first system that did not assume otherwise.
    LicenseeIndependent · Illawarra

A day with it

What an agency does once the record keeps itself: four sizes, four days, each told the way its people would tell it. Composite stories drawn from the agencies we built with, in their words and not their names.

  1. 2 people · 60 managementsComposite

    The month closes on the first Tuesday, not the third week.

    A two-licensee boutique, Inner West

    A day

    1. The bank feed is in; the reconciliation is three lines off and says which three.

    2. A landlord rings about a repair. The request, the quote and the tenant's photo are already on the property.

    3. The material-fact register asks for a sign-off on the flood notice before the listing goes live.

    What changed

    20 min
    the monthly reconciliation, from a morning
    0
    spreadsheets holding trust money
    1
    place a landlord's question is answered from
    Read the story
    A morning in a two-person office4 min

    Watch the day

    • DW
    • SO
    • PR
    • MV
    • EF
    • TN
    • RI
    • OB
    • KA
  2. 12 agents · 90 listings a yearComposite

    Every listing carries its own compliance, so the auction can.

    A sales office, Northern Beaches

    A day

    1. The pipeline shows Saturday's four auctions and which contract still wants a cooling-off waiver.

    2. An estimated selling price is updated; the record of it, and the reasoning, go with the listing.

    3. Buyer feedback from the open home is on the event, and the vendor sees it on their portal without a phone call.

    What changed

    1 day
    to hand an auditor the pack for a listing
    every
    ESP with its evidence beside it
    no
    Sunday night catching the file up
    Read the story
    Auction week, kept6 min

    Watch the day

    • DW
    • SO
    • PR
    • MV
    • EF
    • TN
    • RI
    • OB
    • KA
  3. 6 people · 400 doorsComposite

    The rent roll tells you what to chase; the inspections tell the landlord.

    A property management shop, Newcastle

    A day

    1. Arrears are a list sorted by days, not a memory; the chase goes out from the tenancy.

    2. A routine inspection's notes and photos land on the property, and the landlord's portal shows them by lunch.

    3. A maintenance request moves to approved, and the approval is the trust ledger's next line.

    What changed

    400
    tenancies, one arrears list
    same day
    inspection to landlord
    one
    ledger for the money and the work
    Read the story
    Four hundred doors, one list5 min

    Watch the day

    • DW
    • SO
    • PR
    • MV
    • EF
    • TN
    • RI
    • OB
    • KA
  4. 40 desks · 3 officesComposite

    One policy, published once, and every office already on it.

    A group with three offices, Sydney to the Central Coast

    A day

    1. The group publishes a supervision policy; the three offices inherit it and their sign-offs are tasks by ten.

    2. The licensee reads three offices' trust positions on one page, and signs off the one that balances.

    3. A new office manager signs in with the group's own identity provider; nothing was set up twice.

    What changed

    3
    offices on one set of policies
    1
    sign-in for the whole group
    one page
    for every office's trust position
    Read the story
    Three offices, one licensee7 min

    Watch the day

    • DW
    • SO
    • PR
    • MV
    • EF
    • TN
    • RI
    • OB
    • KA
Builders, nextComing

The same spine, on a building site

Briesa Builder is the product after Agency: the property is still the file, and what attaches to it is the site diary, the variations, the progress claims and the defects list, with the same trust discipline where money is held. A builder's day with it is a story we would rather write with a builder.

Tell us what yours would need

Beyond the product

A profession that keeps good records is an industry project, not a feature. Some of what we do costs us money and ships no code.

  • Cadets free

    Cadets and the RTOs training them use Briesa at no cost. The people most likely to make an honest mistake should not meet the Act for the first time on paper.

  • The obligations, in plain English

    Plain-English guides to the obligations that catch people out — material facts, beneficial interests and the trust rules — written once, free to anyone, licensed or not.

  • Submissions in public

    When Fair Trading opens consultation on rules that affect small agencies, we write, and we publish what we wrote.

Come and find us

Write to us

Bring a question, a template that should exist, or a war story from an audit. We answer every one.

Best if you have something to ask or to share

Get in touch

See it working

The tour, loaded with a real-shaped agency — open it, break it, see how another office has it set up.

Best if you would rather look than read

See it working